CPO Warranty Information


Benefits and Warranties


Once you have completed the purchase of your Mercedes-Benz from Open Road of Bridgewater, Mercedes-Benz Certified Pre-Owned Warranties are designed to give you all the peace of mind you'd expect from a Mercedes-Benz.

Explore the sections to the left of this page to find out how the Limited Warranty and the Extended Limited Warranty can give you and your Certified Pre-Owned Mercedes-Benz a whole new level of protection.

Certified Pre-Owned Vehicles
With strict eligibility criteria, a rigorous inspection and certification process, and a comprehensive factory-backed limited warranty, the Certified Pre-Owned Program is truly a smart way to get into a Mercedes-Benz. For years, the Mercedes-Benz Certified Pre-Owned Program has offered the value you expect, the quality you demand, and the confidence you deserve.


Certification Process
To qualify for Pre-Owned Certification, a Mercedes-Benz vehicle must meet stringent criteria and pass a rigorous inspection. Below is a summary of the Mercedes-Benz Pre-Owned Certification process.

14 Point Road Test Inspection
15 Point Drivetrain Inspection
11 Point General Inspection
11 Point Engine Compartment Inspection
17 Point Engine Component Inspection
25 Point Chassis and Body Inspection
3 Point Post-Road Test Inspection
33 Point Electrical System Inspection
33 Point Appearance Inspection

Service and Support
When you buy a Mercedes-Benz Certified Pre-Owned vehicle, you receive much more than a fine automobile. You also reap the benefits of nationwide customer service and technical support that every Mercedes-Benz owner enjoys

- 24x7 Roadside Assistance - 1-800-FOR-MERCEDES (800-367-6372)
- Mercedes-Benz Certified Pre-Owned Exchange Program - If you are not satisfied, return within seven days/500 miles (whichever comes first), and the authorized - Mercedes-Benz Dealer will exchange it with another Certified Pre-Owned vehicle of equal or greater value (if the buyer wishes to pay the difference).
- Trip Interruption - Part of Mercedes-Benz Roadside Assistance, the Trip Interruption program reimburses you for expenses up to $300 per day for up to three days in the event of a warranty-covered breakdown occurring more than 100 miles from home and causing an unexpected stay overnight.

Hours

  • Monday 9:00am - 8:00pm
  • Tuesday 9:00am - 8:00pm
  • Wednesday 9:00am - 8:00pm
  • Thursday 9:00am - 8:00pm
  • Friday 9:00am - 7:00pm
  • Saturday 9:00am - 6:00pm
  • Sunday Closed
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